This course focuses on developing emotional intelligence skills essential for agents in their interactions with clients and colleagues. Participants will learn to recognize and manage their emotions, enhance empathy, and improve communication.
This course provides an in-depth understanding of the Freedom of Information Act (FOIA) and its application within civil society.
Join us for Day 1 of our Intake Specialist Training, focusing on a comprehensive walkthrough of the Litify platform. Participants will learn to navigate Litify’s features and tools essential for streamlining intake processes and managing client information effectively.
Welcome to you’re first day of Training, as expected we’re about to learn everything you need to know in order to take of our customer. You already have the skills so let’s take a look about the tools we are going to use to make the things easier to you during your interaction with our customer.
The first thing to know is about Camp Legal, the place where we can create, edit or look for our customers account and save any relevant information we need to assist them.
This course is designed to equip professionals with the skills and knowledge necessary to conduct effective family consultations.