This course explores the psychological factors that drive consumer purchasing decisions, focusing on dominant buying motives.
This course trains Intake Specialists to effectively use a Spanish-language inbound script for handling client intake calls.
This course is designed to equip trainers with the tools and resources needed to create, manage, and utilize a knowledge base effectively.
This course equips participants with essential negotiation skills to achieve successful outcomes in various contexts.
This course is designed to train OB (Obstetrics) Intake Specialists in using a structured script to efficiently manage client intake calls.
This course explores how to view customer objections as opportunities, not obstacles, in the sales process. Participants will learn how to interpret objections as buying signals, understand the underlying concerns, and respond effectively to move the sale forward.